Lucas Carnaúba de Oliveira
SOME PROBLEMS YOU JUST CAN’T SOLVE . . . SOLVE THEM ANYWAY
Eventually, you will run into a brick wall that is tougher than your head. Don’t keep pounding; it has no effect on the wall and does your head no good.
Lucas Carnaúba de Oliveira
80/20 AND OTHER RULES TO LIVE BY
This chapter contains a number of rules that McKinsey consultants have found useful when trying to solve problems. They are difficult to classify. Call them my “Other Issues.”
Lucas Carnaúba de Oliveira
80/20
The 80/20 rule is one of the great truths of management consulting and, by extension, of business. You will see it wherever you look: 80 percent of your sales will come from 20 percent of your sales force; 20 percent of a secretary’s job will take up 80 percent of her time; 20 percent of the population
controls 80 percent of the wealth. It doesn’t always work (sometimes the bread falls butter-side up), but if you keep your eyes peeled for examples of 80/20 in your business, you will come up with ways to improve it.
Lucas Carnaúba de Oliveira
DON’T BOIL THE OCEAN
Work smarter, not harder. There’s a lot of data out there relating to your problem, and a lot of analyses you could do. Ignore most of them.
Lucas Carnaúba de Oliveira
FIND THE KEY DRIVERS
Many factors affect your business. Focus on the most important ones—the key drivers.
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